The location near Penn Station was perfect, making it easy to explore the city. The staff were friendly, and breakfast options exceeded expectations. However, the room was quite small, and storage space was a challenge, which made finding room for luggage tricky during our stay.

Totally recommend for a trip

Clean hotel, excellent location, with a nice complimentary breakfast that helped us start our day right before exploring nearby restaurants and shops. The convenience of being only 20 km from LaGuardia made our travel easier.

Nothings

Felt at home with nice luggage storage after tiring city tours. shower drained slowly.

We had a cozy stay and loved the cookies in the afternoon! The location was perfect for exploring, as we walked to Central Park and the theater district, all while bringing our large breed dog along.

My kids wished for a bigger breakfast area since it often felt cramped during peak hours.

Recommend it for families with kids

We had a great time here especially during breakfast when my kids had their own fun making waffles with those fancy machines quite a sight to see them laughing and enjoying it and the staff were always super friendly and helped us immediately when we had a situation in our room no hassle just fixed like that.

It wasn't cheap but still acceptable all things considered.

The location was perfect, only a short walk from Madison Square Garden. The room was clean and well-maintained. Breakfast offered a sufficient variety each morning. Staff were friendly and accommodating. Overall, a solid stay during our family trip.

this stay was a huge improvement compared to our last new york visit. the location was fantastic, just a short walk to madison square garden, and the kids loved the clean, spacious room. breakfast offered great variety, making it easy for everyone to find something they enjoyed.

the heating system was inconsistent.

I truly appreciated the beautifully landscaped outdoor spaces at the Hampton Inn Madison Square Garden, making it a welcoming escape after exploring the busy city. The staff were exceptionally attentive, ensuring my comfort every step of the way.

More seating in the breakfast area would help.

The location is fantastic, just a short walk from Penn Station. The room was clean and cozy, perfect for a quick stay. The staff greeted me with a friendly smile upon check-in and offered a complimentary bottle of water. However, the breakfast area was too crowded during my stay, making it hard to find a seat. I enjoyed the waffles but noticed the limited options as some items ran out quickly. The elevators were slow at times, leading to a bit of frustration. The bathroom had good water pressure, but the sink was quite small. Despite these inconveniences, I appreciated the overall cleanliness and the attentive staff. I'd stay here again for the location and service, but be prepared for a busy breakfast rush.

great location but lacks some amenities

The staff exemplified great customer service, checking us in early without additional fees. The fast elevators were a bonus, enhancing our overall experience.

The overall comfort level of the room could be higher.

Breakfast was plentiful with plenty of choices, making mornings enjoyable. The hotel's proximity to train stations was advantageous for easy travel. However, the room felt cramped and dim after a few days, and the noise levels from nearby activities sometimes disrupted our peace. Also, while the lobby and breakfast area were surprisingly spacious for Manhattan, the elevators were often overcrowded during peak times.

perfect spot for weekend city strolls and iconic sights

I loved being just a few steps away from Herald Square and being able to walk to Central Park, which made my weekend city strolls super enjoyable and easy. the staff was friendly, and I appreciated the keycard elevators that provided extra safety and privacy during my stay as a solo traveler.